Airmint support

Email info@rutron.nl and we'll help.

Tell us what you did, what you expected and what happened instead. Add your macOS version and your Airmint version, which you find under Airmint, About Airmint in the menu bar. Please don't send passwords or the contents of private mail.

Common questions

What do I need to use Airmint?

A Mac with macOS 26 or later, and a Gmail or Google Workspace account. Airmint doesn't work with other mail providers.

How do I connect my Gmail account?

Open Airmint and click Connect Gmail. Your browser opens Google's sign-in page, where you sign in and approve the permissions. Airmint never sees your password. To add another account later, choose Add Account from the Accounts menu.

Google says my organisation doesn't allow this app

A Google Workspace administrator can limit which apps reach company mail. Ask your administrator to allow Airmint.

Why are images missing from a message?

Airmint blocks images that a message loads from the internet, because loading them tells the sender that you opened the message. Click Load Images above the message to see them. Images Airmint recognises as trackers stay blocked.

Can I read mail without a connection?

Yes, the mail Airmint has already loaded. Search needs a connection, because it runs on Gmail. A draft you write offline stays on your Mac and is saved to Gmail when the connection is back.

Can I get a message back after sending it?

Only during the short delay after you press Send, which you set under Composing in Settings. Once Gmail has the message, it can't be recalled.

Can Airmint permanently delete my mail?

No. Airmint moves mail to the Trash, and Gmail empties the Trash by itself after 30 days.

How do I sign out or remove my data?

The privacy policy lists the steps under Keeping and deleting your data.